> ## Documentation Index > Fetch the complete documentation index at: https://site-ledger-cdn.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # Ledger.com/Start®®® | Getting started — Ledger®® Explore [Ledger.com/start](http://Ledger.com/start) to understand wallet components, device requirements, security settings, and important considerations before managing crypto holdings. ![Edit](https://mintcdn.com/site-ledger-cdn/JqNT1F3NMtGq3MHW/images/edit.png?fit=max\&auto=format\&n=JqNT1F3NMtGq3MHW\&q=85\&s=b579a97d902348c64666a62fbb808b5d) # [Ledger.com/start](http://Ledger.com/start): How to Recognize Genuine Wallet Instructions and Avoid Fake Guides Finding instructions for a hardware wallet is easy, but not every website, video, or message provides reliable information. Some pages imitate familiar brands or use misleading instructions to persuade users to reveal sensitive information. Learning how to identify trustworthy guidance is an important part of managing a hardware wallet. [Ledger.com/start](http://Ledger.com/start) is a useful starting point for users who want to understand the official setup process. ## Visit [Ledger.com/start](http://Ledger.com/start) Directly When you need setup instructions, type [Ledger.com/start](http://Ledger.com/start) into your browser instead of relying on links from advertisements, unexpected emails, or social media messages. Check the spelling of the domain carefully. Fraudulent websites sometimes use addresses that look similar to genuine websites but contain extra words, unusual characters, or different domain endings. A familiar logo does not prove that a website is genuine. Always verify the actual web address before downloading software or following instructions. ## Understand What a Genuine Setup Looks Like A genuine hardware wallet initialization process guides the owner through preparing the device and creating a recovery phrase. You should create your own PIN and recovery phrase through the device's legitimate setup process. Never accept a recovery phrase supplied by a seller, website, online tutorial, or another person. If a new device arrives with a preconfigured PIN or recovery phrase, stop before using it and consult official Ledger guidance. The recovery phrase is highly sensitive because it can restore access to the associated wallet. Keep it offline and private. ## Be Careful With Video Tutorials Video tutorials can help explain general wallet concepts, but they may become outdated as software and device instructions change. A video may also contain links to unofficial downloads or misleading support pages. Before following any tutorial, compare its instructions with current official documentation. Do not copy commands, install applications, or connect your device to unfamiliar websites without understanding what the action does. Use videos as supplementary learning material rather than as a replacement for official setup instructions. ## Recognize Fake Support Messages Scammers sometimes pretend to be customer support representatives. They may claim that your wallet has an account problem, that a transaction needs urgent approval, or that your recovery phrase must be verified. Be suspicious of anyone who: * Requests your complete recovery phrase. * Asks you to reveal your PIN. * Sends an unexpected verification link. * Offers to access your computer remotely. * Demands an urgent payment to unlock your wallet. * Asks you to install an unfamiliar wallet application. Do not continue conversations that involve these requests. Navigate to official support resources independently. ## Download Software From Trusted Sources A fake wallet guide may direct users to a modified application or an unofficial installer. Before downloading software, confirm that the source is an official Ledger resource and that the application supports your hardware model and operating system. Avoid download links from unknown file-sharing websites, suspicious advertisements, and unsolicited messages. If a website asks you to enter your recovery phrase to complete an installation, leave the page. A legitimate software installation should not require disclosure of the complete recovery phrase. ## Verify Transaction Instructions Independently Some misleading guides encourage users to approve transactions without properly explaining the details. Before approving an operation, review the recipient address, asset, amount, and network. When supported, verify the information displayed on the physical hardware wallet. Never approve an unfamiliar transaction merely because a tutorial or support message says it is required for account activation. Blockchain transactions are often irreversible, so careful review is essential. ## What to Do If You Find a Suspicious Guide If a page appears suspicious, do not download files, connect your device, or provide personal information. Close the page and navigate to [Ledger.com/start](http://Ledger.com/start) independently. If you have already installed an unfamiliar application, stop using it for wallet operations and consult official security guidance. If you believe your recovery phrase has been exposed, seek official guidance immediately about protecting the associated assets. Never send the phrase to someone offering to investigate the incident. ## Create a Reliable Information Routine Save the official setup address in your browser bookmarks after verifying it. Use official documentation when checking device compatibility, software updates, and troubleshooting steps. Before following any new instruction, ask whether it comes from a trustworthy source and whether it requires information that should remain private. ## Final Thoughts Reliable wallet management begins with reliable information. Checking website addresses, avoiding unsolicited support messages, using trusted downloads, and verifying transaction details can help users avoid common security mistakes. [Ledger.com/start](http://Ledger.com/start) provides a useful starting point for understanding hardware wallet setup. By making official guidance your primary reference, you can approach wallet management with greater care and confidence. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.